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You can set alerts you want to receive whether that is when a check clears your account or your balance dips below a predetermined amount. You will receive a text message to notify you of the activity you want to know about when you want to know that information.

We are pleased to let you know that Primebank will offer a NEW and EXPANDED alert notification system for your personal accounts!

You can enroll in our new system now. Please know that you will no longer receive notifications from the previous alert system October 31st, 2022. (To continue receiving notifcation alerts you must enroll in our new Notifi system).

To begin receiving eAlerts, begin by Logging in to Internet Banking

  • Click “Alerts” in the upper right banner
  • Select Contact Options and enter your email or the number for the device you would like to receive text messages.
  • Click “Send Activation” Button. An activation code will be emailed or sent via text message. Enter that Activation code.
  • Next, click “Alert Options”, to set up the alerts. Scroll down and choose the types of alerts you would like to receive. Click “+” to see the Alerts options for each category.
  • Choose the “Alerts” you would like to receive by clicking that box.
  • Choose which accounts and thresholds.
  • Once you are done setting up your alerts you can click on the Overview button to see all of your alerts.
  • Please know you can come back at any-time to add more or delete them via the Alert Options button.

Please read the additional information below.

Please do not use the Secure inbox as a choice. For this option to work you must be logged into Internet Banking or the Primebank Mobile App to receive any notifications. Thus we do not recommend this option. The App notification option is to receive banner messages through the Primebank Mobile App without having to be logged into the Primebank Mobile App.

That is all there is to the process. Enroll in our new and expanded service now and receive all your alerts at your fingertips.

Primebank also provides additional ways to receive eAlerts. Download the Shazam brella™ app and register your debit card or download the Card Valet app and register your credit card. For more information about both brella and Card Valet refer to our Debit/Credit Card page in the Personal Banking section of our website.

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