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Positive Pay - Fraud Prevention HQ

Fraud Prevention HQ is a multi-channel payment fraud monitoring solution. Account holders can police their own accounts by responding to actionable alerts for suspicious ACH, or check transactions. It helps move fraud monitoring out of the backroom and into the hands of customers. Fraud Prevention HQ boasts single sign-on with Primebank's online banking system.


  • Choose from standard, reverse, and payee positive pay options.
  • Return or pay when alerted for exceptions.
  • The ability to view issue file status, perform file reversals, and modify issue items.
  • Supports issue file mapping templates so that you can provide issue information in a format that works for you instead of being required to adhere to a specific format.


Transform costly, antiquated methods used to prevent posting of incoming unauthorized ACH debits and/or credits into a seamless, client-engaging, service with PRO-TECH, and ACH Positive Pay solution.

Clients want notifications with their interactive fraud-prevention services. PRO-TECH helps you deliver convenient alerts and account control to your business.

PRO-TECH's NACHA rules intelligence, automation and enterprise design is sophisticated enough to surpass the expectations of treasury clients, yet simple enough to be used by small business clients.

How it works

Clients decide how and under what conditions they get alerts for incoming ACH debits and credits upon receipt of an alert, you can return an ACH (or, when applicable, complete a pre-populated Written Statement of Unauthorized ACH Debit), pay it once, or add it to their approved list (filter setup is "on-the-fly") with optional parameters like maximum amount, frequency, and start and end date.

Fraud prevention HQ requires no system integration, systems replacement, or equipment purchases. Simply insert Fraud Prevention HQ into your daily processes.

Account Holder Benefits

  • Instant Visibility
  • More Control
  • Peace of Mind
  • Convenience

For more information contact a customer service representative at any of our four locations.

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